Delete your data
You can have everything SongSnag holds about you deleted at any time.
How to ask
To request deletion, send a message to the SongSnag account on Instagram (@song.snag), and say that you want your SongSnag data deleted. If you write by email, include your Instagram username so we can find your record.
What is deleted
- your Instagram-scoped user ID;
- your Spotify access and refresh tokens and the stored playlist ID;
- the record of the reels you sent and the songs matched to them.
We delete these within 30 days and confirm when it is done. Entries in server logs expire on their own shortly afterwards.
What stays in your own accounts
- The “SongSnag” playlist and its songs are in your Spotify account and are yours. Delete the playlist in Spotify if you no longer want it.
- Your messages to the account remain in your Instagram inbox until you delete them there.
Disconnect Spotify yourself
You can cut off SongSnag’s access to your Spotify account right away, without waiting for us: in your Spotify account, open Manage apps and remove SongSnag.
See the Privacy Policy for more about what SongSnag collects.